Public safety agencies have access to more data than ever, especially as they transition to next-generation 9-1-1 (NG911). From texts and calls to videos and photos, this data can be helpful and overwhelming when responding to emergencies. Yet while it’s an investigator’s dream to have multiple sources and angles of surveillance video and photos of an incident, too many sources of data can impede the speed of the investigation.
Consider this: When multiple incidents are occurring within a particular location that impact more than one agency, how can public safety agencies smartly collaborate with each other and with different organizations, such as utilities, tollway operators, and healthcare providers? And what information is most relevant? The answer is that public safety agencies need technology to overcome the big data problem while also facilitating secured lines of communication to ensure every incident is approached as appropriately and quickly as possible.
The power of digital collaboration
Hexagon developed HxGN Connect to link public safety organizations to the information and people they need for true citywide collaboration. Leveraging the power of digital connectivity, HxGN Connect is a cloud-native, real-time incident command center with collaborative channels that helps agencies manage incidents with full situational awareness across departments.
It does so by providing the following:
- Real-time intelligence: The ability to receive and share data with internal teams and external information while integrating nontraditional sources of information (i.e., social media, weather, or traffic data).
- Unified situational awareness: The capability to geographically locate incidents, units, and assets on a map and supplement an agency’s existing tools to show a broader range of information.
- Common operating picture for major events: Connectivity to share information with approved collaborators.
- Controlled data access: The tools and security to maintain full control of what data is shared, when it is shared, and with whom.
- Collaboration space: The ability to communicate through chats, posts, and video conferences, and quickly add new users.
What about artificial intelligence?
HxGN Connect with Smart Advisor is embedded assistive artificial intelligence (AI) that makes sense of and extracts meaning from incoming data. Smart Advisor helps identify relevant data from computer-aided dispatch (CAD) systems, records management systems, or other sources within Connect, while also using natural language processing AI to derive meaning from text. Smart Advisor then sends alerts based on the parameters set up by users, so users control how and for what the AI is used. This helps agencies quickly identify trends, anomalies, and associated incidents.
Ready to collaborate?
HxGN LIVE is coming to Mississauga. Join us on Nov. 15, 2022, at The International Centre. Register here.
